Reprinting a Receipt

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Form the Command Centre Window, click on Charges.


In the search options, you can use one of two methods to find a tenant and a receipt number.


Just enter the tenants name and pick the tenant from the search list to go to their account ...

or

Place your cursor in the Receipt # field and enter the receipt number to reprint. You must press enter and the computer will place you in the account for the tenant with that receipt number.


Reprint Code


In the Code column, press the R key.

The Reprint Receipt Window will show.

Pick the applicable receipt number from the list.

Click on Print.






Tip. From this window, you can also ...


Select which form type to use to print receipts.

Preview a Receipt: Uses the non-generic form to display receipts.


If your receipts were printing Ok and suddenly they are not Ok, check if the Use Generic Receipt Form box is ticked the way it should be for your printer type.

Generic Receipts should only be used for DOT Matrix Printers (the type that make a big noise when printing).


For fast receipt printing to dot-matrix printers, use the Generic Printer.


Customizing Forms require advanced computer skills. Call your support person for help with this if needed. See: Customizing Print Forms



























































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